Accessibility Statement

Commitment to Accessibility

At Ticocare doglife S.L., we are committed to ensuring that all people, regardless of their abilities or technological resources, can easily access the information and services available on our website www.ticoandco.es.

Our goal is to provide an accessible browsing experience for all users, in accordance with the principles of universal accessibility and design for all established in current regulations.

Compliance Status

This website is partially compliant with level AA of the Web Content Accessibility Guidelines (WCAG 2.1), due to some exceptions or non-compliance in certain elements.

We are actively working to correct any possible errors and ensure that all new content meets the accessibility standards recommended by the World Wide Web Consortium (W3C).

Measures Taken to Improve Accessibility

To ensure the accessibility of our website, we have adopted, among others, the following measures:

Use of clear, understandable, and structured language.
Compatibility with screen readers and assistive technologies.
Consistent and predictable navigation on all pages.
Adequate contrast between text and background to facilitate reading.
Alternative labels on images and multimedia elements.
Possibility of keyboard navigation.
Responsive design for different devices (computers, tablets, and mobile phones).

Non-accessible Content

There may be some content or functionalities that do not fully comply with accessibility criteria, due to:

Old downloadable files or documents that have not been fully adapted.
Third-party elements outside the control of Ticocare doglife S.L. (for example, embedded content or external widgets).
Specific errors in HTML markup or visual structure that are under review.

We are committed to correcting these aspects as soon as possible.

Preparation of this Accessibility Statement

This statement was prepared on October 21, 2025.
The method used to prepare the statement was an internal self-assessment carried out by Ticocare doglife S.L. with automatic tools and manual accessibility reviews.

Observations and Contact Information

If you find any access difficulties or detect any barriers on our website, we invite you to communicate it to us so we can improve:

Responsible: Ticocare doglife S.L.
Address: Calle La Granje, 7 – 28003 Madrid (Spain)
Phone: 626 285 983
Email: info@ticoandco.es

We appreciate your comments and suggestions to continue improving the accessibility of our website.

Application Procedure

If, after making a request for accessible information or a complaint, you do not agree with the response received or do not receive a response, you can direct a claim to the Spanish Data Protection Agency or to the competent authorities in matters of digital accessibility, in accordance with Royal Decree 1112/2018.

Date of Last Update

October 21, 2025